Nazuna Kyoto Tsubaki St.

Staff enthusiasm and professionalism. Clean and modern room, but the stairs up and down for toilet, shower and plunge tub was a bit too much for people in their golden years. The drinks in the mini fridge as complimentary was nice; and the late after dinner snack of egg sandwich was very good.

We really enjoyed our stay at Nazuna Kyoto Tsubaki st. The accommodation was beautiful and really comfortable, we loved the stocked fridge and the reed diffuser which is free for you to take home (its smells wonderful and we can’t wait to open it!). The staff were friendly and very attentive and explained everything to us on arrival. The breakfast was also lovely and very filling. This is the first hotel we’ve stayed in in Japan where our 9 year old was given a separate bed which was a welcomed relief (it isn’t a standard in western countries and something we have never experienced in other countries)

The facilities and hospitality are excellent. The Ochazuke breakfast was delightful and the restaurant itself is beautifully fitted out. We were in a private dining space since we were 5 people and it was absolutely divine looking. The staff were extremely helpful but wonderfully discreet in appearing only as required. The food was exquisite and almost too beautiful looking to eat. It was a visual delight for the senses. The bedrooms are well fitted out and very comfortable. The pyjamas are soft and beautiful and having one's own hot tub was luxurious and relaxing. The lounge is excellent with free flowing wine and sake for a few hours each evening. The staff are extremely polite and helpful. We enjoyed the tea blending session in the lounge in the evening. We didn't have time to book in for a kimono tying class but we would love to do it when we return next time. Thank you for a wonderful stay, Nazuna Tsubaki Street. we will definitely be back for a longer stay.

Breakfast was very good and location was also good. Room was very comfortable and outdoor bath was outstanding.

This was by far the best stay that we have ever had. The service was exceptional and personal. We were celebrating an anniversary and a birthday and they left us a beautiful note and flower pedals on the bed. The next day they gave us a personal letter and a map of the city with destinations and historical photos. It was all personalized. I think the hotel staff stayed late to make this for us. Then at breakfast we had a blast with the traditional Japanese meal. They showered us with more cards and gifts and made us feel like royalty. This was an amazing experience.